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Speaker's Topics

Leadership & Teamwork
Customer Service, Sales & Marketing
Attitude
 

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Michelle Ray

Energize and Turn Negative Attitudes Around in Your Workplace Today


Fee Range: $5000 or less

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Michelle Ray is a highly sought-after international keynote speaker, author and seminar leader who demonstrates a deep understanding of  the consequences of low morale and ineffective leadership in the workplace.  Michelle began her career  during the recession of the early 80's. She was once told by management that she "didn't have what it takes" to succeed in the business world. With self- doubt and a lack of mentors, Michelle was inspired to move up the management ladder to self-employment; creating her own successful international business. She speaks passionately about leadership and the responsibility of positive communication and influence.

Michelle uses an interactive approach to inspire and captivate the imagination of her audiences. Walkabout Seminars International, Michelle’s training, speaking and consulting company, was established in 1995. With registered offices in Vancouver, Canada and Sydney, Australia, Michelle offers her services in areas she describes as high demand essentials for professional growth.

Michelle’s “Customer Service 2000” series was released prior to the 2000 Olympic Summer games and generated rave reviews from private and public seminar attendees all over the world. She has received standing ovations for her keynote presentations on workplace morale. She has been listed in the Who’s Who of Professional Speakers by the National Speakers Association in the United States and has worked with a myriad of clientele providing in house seminars and conference presentations. Her style has been described as refreshing, uplifting, entertaining, informative and amusing with a common sense message.

By hiring Michelle Ray, your organization will bring profound benefits to an individual’s ability to realize his or her full potential; professionally and personally. Her energy, dynamic presentation style and masterful use of humor will motivate your team to reach higher heights and positively impact the “bottom line.” A greater sense of purpose, job satisfaction, and customer retention are “must haves” to survive in today’s work climate. Michelle’s depth of knowledge and powerful message is guaranteed to energize, inform and inspire workplaces across the globe!
 

Presentation Topics
  • “A Workplace Makeover... Give Negative Attitudes the Nip & Tuck”
Negative attitudes continue to be one of the most destructive forces operating in our personal and professional lives. Today’s workplace is riddled with it. We transfer our negative experiences at work to our private lives, particularly to those closest to us. Negativity is by far the biggest complaint of managers and workers at all levels. Everyone is struggling to find a solution as well as methods to minimize the impact of this mindset. This humorous, highly energized and insightful keynote or workshop will offer audiences a deeper understanding of the power of negative thinking, as well as specific tools to implement when faced with their own negativity.
  
  • “World Class Service Excellence for Front Line staff"
The service revolution is still in full swing! Are your front line staff committed to a “gold–medal performance” with every customer experience? The theme of this exciting keynote address or workshop is always seek to “S.A.T.I.S.F.Y” Is your team set up to win the seven second challenge with customers?
 

  • “Leadership in the 21st century... How to lead with humility and keep your best people"
When we become managers, we suddenly discover that there is no logical transition from what we were doing previously compared to the challenging task of leading people. The skills that made us successful in the past are not necessarily required in management. The combination of communication and leadership skills are the most critical and often most lacking. Managers also need excellent organizational skills, yet the discipline required for learning and applying principles of efficiency often fall by the wayside. Living in “firefighting” mode does not have to come with the territory! In this keynote address or workshop, the audience of managers and supervisors come to realize that by practicing humility and understanding they can become the most successful person in their organization! People are attracted to a healthy work environment. It begins with the leadership they receive!


Testimonials

"From your opening remarks to your conclusions some 150 minutes later, you kept the audience interested, entertained, energized and happy. The content of your material was very relevant. The variety of exercises, your interaction with the audience, your audio, handout material and the slides were appropriate and effective. There was a "buzz" around the room throughout your session. Once again, thank you for helping our members collectively and individually grow professionally.”
KPMG LLP

 "I was fortunate enough to get to know Michelle and work closely with her prior to the event while securing her services and confirming her availability. Her natural positive manner, professionalism and enthusiasm were quickly picked up by the audience."
Comox Valley Women's Business Network

"Her interactive, upbeat speech kept the audience on the edge of their seats throughout the entire keynote address. We would not hesitate to contact Michelle Ray again should we require a speaker at any future events."
National Leasing 

"We had approximately 200 employees in attendance and you were exceptionally well received. You endeared the audience to you through your warm, caring, humorous, enthusiastic and energetic style."
David Thompson Health Region