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Jim Cathcart
Expert on Leadership, Sales, Customer Service and Excellence
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Fee Range: $10,001 - $20,000 |
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Founder and CEO of Cathcart Institute, Inc., a for-profit think tank of advisors to business owners, leaders and executives in the areas of executive development, professional speaking and sales improvement.
His twenty-six years of study in applied behavioral science resulted in The Acorn Principle, a top seller in hardcover and the nation's number two best selling e-book in the year 2000. Jim is the author of thirteen books including Relationship Selling, and the newly released The Eight Competencies of Relationship Selling, which is setting the new standard for selling in this hyper-connected era. He is a member of the exclusive Speakers Roundtable, 20 of the most popular speakers in the world.
Presentation Topics
- Relationship Selling — The Eight Competencies of Sales Excellence
We need to rethink how we connect with our customers and suppliers, before our competition does. When Jim Cathcart wrote the book Relationship Selling it was considered revolutionary. Today it is considered standard practice. This presentation shows you what to listen for, how to be natural in your selling style, and how to connect with the underlying elements in buying psychology that most people never heard of.
- Self-Leadership -Rethinking Ourselves For a New Era
"If you can't lead yourself, please don't lead others." The most popular methods of leadership, management, sales and service delivery are already dangerously out of date. New technologies require new ways of thinking. Every day another standard practice becomes obsolete. To continue to grow and thrive we must learn to constantly Rethink: our markets, our systems, our relationships, our strategies and ourselves. This presentation combines stories, visuals, research and audience interaction to dramatically improve the way we think and act.
- Helping People Grow - The Acorn Principle
Every person can be very good at certain things, but most people don't know what those things are. Jim shows people how to find and grow their natural strengths so that they can always be self-motivated. Based on nine years of psychological research into personal effectiveness. A fascinating exploration of what makes us who we are, and how to use it.
- Lifetime Customer Loyalty - The Grandma Factor
When you find meaning in what you do, you bring value to what you do. Everyone knows how to provide good service; our challenge is getting them to want to. The real magic in customer service comes from discretionary efforts, when people go beyond their job description. This presentation focuses on the ways systems, strategies, standards and relationships impact service. Jim teaches building your clientele through "Up-Serving".
Testimonials
"When outlining objectives for our North American Sales Conference, several critical objectives rose quickly to the top. They included informative, useful and actionable topics, memorable, powerful and captivating... Jim Cathcart squarely hit on all of them. Even through adversity such as a complete power failure over three quarters of the way through his presentation, attendees STILL listed Jim as the key impact speaker of the event. Outstanding!"
Carlton Cards Retail, Inc.
“Jim Cathcart's Relationship Selling seminar at our recent Annual Sales and Marketing Conference was outstanding. His personal approach, and style connected extremely well with our Senior Management and Sales Team, I have already received many positive comments on how his comments and ideas will help our people move our people's relationships with their customers to a higher level.”
Reinhart Foodservice
“You delivered the best seminar I have ever experienced! You captured the interest and attention of the entire group and the information was presented perfectly! Great ideas and inspiration - and I am looking forward to reading your books.”
Technology Assurance Group
“Our producers have not stopped talking about what a great job you did. You were entertaining, informative, interesting and so enthusiastic. Thank you!”
Wausau Insurance Company
Past Clients
American Airlines
John Deere & Company
Lexus
Liberty Funds
Lucent Technologies
Prudential Insurance Co.
Toyota
United Airlines
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